“Thank you so much for the friendly and professional care you gave Mum during her stay with you.  She really loved it there and felt relaxed and at home, knowing at the press of a button someone would come.  She felt safe and secure. Mum also enjoyed the excellent meals and entertainment.  It is sad she didn’t reach her 102nd … Read More

“No words can express my heartfelt thanks to every one of you for the superb quality of care, warmth and affection that you all gave so unstintingly to my Mum while she was living with you.  I am enormously grateful for the way everyone responded when Mum was feeling cheerful and relaxed, but even more for the patience you showed … Read More

“I am writing, long overdue to thank you and all your staff for all the wonderful care you have given and continuing to give my Mother, SS over almost 5 years.  I am sure families thank you after they have lost their loved ones but I think its important to show our gratitude whilst all the hard work and care … Read More

“To all the staff, thank you for making Mother’s 93rd Birthday today into such a happy day for her.  You made us all feel so welcome and it was lovely to be able to have lunch with her and to see her eating so well and the chocolate cake was delicious.  Rayners really is a place where you care well … Read More

“The B family would like to say a big thank you for all your care and kindness given to Jane over the last five Years. Rayners is a very special place and you are all wonderful people.  Jane spent a very happy five years with you, for which we are very grateful.” SB – 8th August 2017

“Just had to sit down and put pen to paper!!! George has been with you now for nearly 3 Years…In all that time we have had no cause for concern, always been treated with understanding, kindness and nothing is ever too much trouble…ever! Today I made two requests and both were dealt with immediately – super service!  Sincere  thanks from … Read More

“A huge thank you to everyone who is involved with the care of our Nan.  The support you have offered us as a family has meant a lot to us over the past few months and its given us peace of mind knowing that Nan is in such caring hands.”

“It was such a relief to my Brother and I that she was so well looked after. Your professionalism and understanding never seemed to falter.”  5th April 2016 – JA

“To all the wonderful staff, there are too many words and ways to thank you all for caring for BB, we knew she loved being with you.  No worries, cooking, or shopping.”  – WR – 30th September 2017

“Thank you all for the respectful care you gave my Father. Everyone of you made his stay at Rayners a home from home.  All the staff gave him the care and respect he deserved and gave us as a family the knowledge that he was safe and well 24 hours a day” – SC – 3rd October 2017