“Just wanted to thank you for being so organised (as always) and making our job so much easier. Everybody commented how lovely you all are and what a great place Rayners is “Dr. P L – Clinical Lead – (Following our first Vaccination for residents and staff of the Oxford/Astra Zeneca Vaccine undertaken Saturday 9th January 2021)

I just wanted to say what a privilege it was to come and administer COVID-19 vaccines at Rayners on Saturday. You manage a lovely team of people. I can only imagine the hardship you have all been under over the past year.”A member of the vaccination Team.

Many thanks for your email, and many congratulations on such a well organised and successful vaccination day. We were very impressed on reading the positive feedback from the medical team. Obviously, we are delighted that E, the other residents and the staff have been able to have the vaccination so promptly and professionally undertaken. You must be so pleased that … Read More

I just wanted to let you know how OUTSTANDING everyone we came across was. F, P, C and of course the amazing A took every opportunity to make sure we were looked after and had everything we needed. But S, R, B, D, K, and the rest of the team, just everyone, was fantastic. Communication was brilliant but R and … Read More

“I have nothing but utmost praise for your lovely home, management and brilliant staff.”

“From a personal point of view we always found your staff very helpful and dealt with each of our queries in a sensitive way.  We would not hesitate in recommending Rayners to anyone needing a place in a care home.  In our view you are second to none.” P&M A – 05-09-2018

“I would like to thank all the staff of Rayners for taking such good care of my Mother, for the last few Years.  I know she was happy and enjoyed the company of the other residents.  Rayners has a good atmosphere and the feeling of an extended family. I also always felt welcome.”  HS – 09-07-2018

“I really don’t know how you do it. Mum is truly happy at Rayners which, under the circumstances, is an unbelievable outcome.  For the 5 Years before she came to you she complained about absolutely everything and now she’s quite content with her lot. Perhaps you’ve got the dosage of G&T just right”

“Words cannot express how I feel about your continual kindness to R. Even though he wasn’t at home for our Anniversary, we had the most lovely day with our girls. The cake looked amazing, tasted delicious too despite being diabetic and he really enjoyed the steak sandwich for tea, which was cooked perfectly to his taste. Then the icing on … Read More

“I am writing this email on behalf of the family to pass on our thanks for the superb care you gave Mum (and Dad) during the time they were in your care.  You all went above and beyond to ensure they were settled in their new home. With regard to Mum’s care you were all so thoughtful, caring, compassionate and … Read More