Letter of thanks from our oldest Resident

22-05-2016 – “As a resident of Rayners Care Home, I am writing to you to thank you for the lovely new brass fittings, new curtains and matching bedspreads.  They mean so much to people like me who have to leave their homes and go to different surroundings in their old age.  You have made it much easier for us.  So … Read More

Hard work and kindness

“Thanks very much for all your hard work and kindness and especially for your good care”

Highest calibre

“The standard of care that my Aunt received whilst in your establishment was of the highest calibre.”

Particularly impressed

“We have been particularly impressed by how well your staff looked after her and we have nothing but praise for all those who we saw whose care was exemplary.”

Excellent care

“I should like to take this opportunity to thank you and all members of your staff for the excellent continuing care given to Freda on a daily basis”

Truly dedicated

“You are ALL special and truly dedicated and I truly admire you all for that”

High Standards

“It has always been such a pleasure to visit her in such pleasant surroundings. It is such a shame that the media seem only to focus on those establishments which under perform, while totally ignoring those, like yours which perform to such a high standard.”